Privacy Policy

Introduction

StudyTrace helps students organize truthful academic writing-process evidence, source records, AI-use boundaries, timelines, and appeal report drafts. This policy explains what data we collect and how we use it.

Information We Collect

1. Account information: name, email address, authentication provider data, locale, and basic account settings.
2. Workspace content: assignment details, uploaded file metadata, extracted text snippets, evidence cards, timeline events, AI-use statements, generated analysis, and exported report drafts.
3. Usage and security data: IP address, browser information, session data, cookies, feature usage, rate-limit signals, and audit records.
4. Payment data: plan, credits, order status, subscription status, billing identifiers, and payment provider references. We do not store full card numbers.
5. Support messages: information you provide when contacting support.

How We Use Data

We use data to provide the StudyTrace workspace, authenticate users, process payments, grant and consume credits, generate AI-assisted analysis, save evidence projects, improve reliability, prevent abuse, and respond to support or legal requests.

AI Analysis and Third-Party Providers

When you request AI analysis, the relevant workspace content may be sent to the configured StudyTrace AI provider. You should remove unrelated personal data before analysis. StudyTrace is designed to organize evidence and explain gaps; it does not guarantee any academic appeal outcome.

Local Browser Storage

The workspace may use browser storage to keep basic workspace state. Full extracted text snippets are not intended to be persisted locally. Clearing your browser storage may remove local drafts.

Data Sharing

We do not sell personal data. We may share data with trusted providers for hosting, authentication, payment processing, email delivery, storage, analytics, AI processing, security, or legal compliance.

Data Retention and Deletion

We retain account, billing, and workspace records as needed to provide the service, comply with legal obligations, resolve disputes, and prevent abuse. You may request deletion of your account or workspace data by contacting support.

Security

We use reasonable technical and organizational safeguards such as access controls, encrypted transport, provider-level security controls, and audit records. No internet service can be guaranteed completely secure.

Contact

For privacy questions or deletion requests, contact:

Email: support@studytrace.app

By using StudyTrace, you agree to this Privacy Policy.